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If the price is wrong, it may be free!

Posted on 06. Jul, 2008 by BCXS in BC, Misc

Earlier today, while sipping our lattes at our favorite cafe, we came upon an interesting article in the Vancouver Sun about a little known scanning code that many local businesses follow (or are supposed to follow!) – The article was entitled, A cereal killer ensures that retailers get their prices right.

Canadian Code of Practice Scanner Price Accuracy

Have you ever been shopping when you find an item, read its displayed price and decide to buy that item but then when you checkout the cashier scans it for a different price? a much higher price? Yes it happens to all of us and the cashier does one of two things… either apologizes for the wrong price and says he/she’ll charge you the lower displayed price or the cashier just acts like a total ass and says the display price is wrong.

Well in both cases believe it or not, many well known stores in Canada should give you the item for FREE! Many chains are members in Canada’s Scanner Price Accuracy Voluntary Code.

How does the code work?
If the scanned price of an non-price ticketed item is higher than the shelf price or any other displayed price, the customer is entitled to receive the item free, up to a $10 maximum. When the item has a price tagged, the lowest price applies. When identical items are incorrectly priced, the second one will be sold at the correct price. If the item is worth more than $10, the consumer gets a $10 discount from the lower price.

What does the code cover?
The Code covers all scanned merchandise at participating retail outlets where the “Scanner Price Accuracy Voluntary Code” sign is displayed at the store entrance or checkout. Note that you’ve probably seen this sign before but never knew what it is.

What happens if two or more identical non-price ticketed items are incorrectly scanned?
Customers are entitled to the first item free (up to a maximum of $10) and the subsequent item(s) at the correct price.

Which stores participate in this code?
Here’s a rough list of participating BC stores. Please feel free to notify of additions/deletions to this list:

Shoppers Drug Mart
London Drugs
Pharmasave
Canada Safeway Limited
Loblaw Companies Limited (Superstore)
Sobeys Inc.
Thrifty Foods
Costco Wholesale Canada Ltd.
The Home Depot Canada
Canadian Tire Corporation Ltd.
Toys r Us
Shoppers Drug Mart
Wal*Mart Canada Corp.
Best Buy/Future Shop
Home Hardware franchisees
Overwaitea Food Group (Save-On-Foods, IGA)
Zellers/The Bay

As well as many independent locations

Happy Shopping!

Where can you get more details? The Code can be found HERE

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Tags: Scanner Price Accuracy Voluntary Code